This guide provides simple steps to fix issues with workouts being duplicated when you sync your FITIV Pulse activities with Strava. Follow these tips for cleaner and more accurate workout tracking.
Problem Overview: Some users find that when they sync their workouts from FITIV Pulse to STRAVA, the same workout appears more than once. This can lead to confusion and clutter in your activity log.
Solution 1: Change FITIV Pulse and STRAVA Sync Settings
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Check Your Sync Settings in FITIV Pulse:
- Open FITIV Pulse.
- Go to the Profile tab and tap the gear icon
in the top-right corner > Third-Party Apps > Strava.
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Switch to Manual Sync:
- Change from "Auto Sync" to "Manual" to manually choose which workouts to sync to Strava. This helps avoid duplicates.
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Manually Import Workouts:
- Only sync the workouts you want, keeping your Strava feed tidy.
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Watch for Duplicates:
- Keep an eye on your Strava feed to make sure the issue is fixed.
Solution 2: Change Strava and Apple Health Automatic Upload Settings
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Open Strava and Go to Settings:
- Tap on "You" → gear icon ⚙️ on the top right for settings.
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Go to Applications, Services, and Devices:
- Tap on "Applications, Services, and Devices."
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Change Health Integration Settings:
- Click on "Health," then turn off "Automatic uploads" and "Send to Health" to stop duplicates.
By adjusting a few settings in both FITIV Pulse and Strava, you can stop workouts from duplicating. Whether you prefer managing what gets synced from FITIV Pulse or adjusting how Strava handles incoming data, these steps give you control over your workout data. If you're still having trouble, don't hesitate to get in touch with support for more personalized help.
Enjoy tracking your workouts, stay motivated, and keep reaching for those milestones! Happy workouts!
- The FITIV Support Team
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