We understand that passwords can sometimes slip from memory. Whether you've skipped logging in, are trying to log in on a new device, or are already logged in, we've got you covered. Read on to discover the simple steps to reset your password and regain access to your fitness journey.
1. For Those Who Skipped Logging In:
If you skipped logging in initially, follow these steps to reset your password:
- Open FITIV Pulse and go to the Profile tab and tap the gear icon
in the top-right corner Account.
- Tap Log Out and follow the prompts to reach the login screen.
- Input your email address and tap Reset Password.
- Check your inbox for the password reset email and follow the instructions.
2. For Logged-In Users Looking to Change Password:
For users already logged in and wishing to change their password:
- Open the app and navigate to the Profile tab and tap the gear icon
- Tap Change Password and follow the prompts to set a new password.
3. New Onboarding or App Reinstallation:
If you're starting fresh with the app or have reinstalled it on a new device:
- Input your email address when prompted to log in.
- Tap Reset Password.
- Check your email for instructions on how to reset your password.
4. Sign In With Apple Users:
Users who have chosen to Sign In With Apple don't have a traditional FITIV Pulse password. Your AppleID handles the login process. Manage these settings through your iPhone's settings menu.
Resetting your FITIV Pulse password is quick and hassle-free, ensuring you stay connected to your fitness goals. Whether you're a new user, rejoining after a break, or simply updating your password, these steps will guide you back to your journey. Embrace the process and continue to thrive on your fitness adventure with FITIV Pulse!
- The FITIV Team