Bluetooth heart rate monitors usually connect to FITIV Pulse quickly. If your device is not detected or stops sending heart rate data, the problem is often caused by Bluetooth conflicts, pairing the device incorrectly, or dry chest strap electrodes.
This guide explains how to correctly connect your device and fix the most common connection issues.
How do I reconnect a Bluetooth heart rate monitor?
Follow these steps to reconnect your heart rate monitor.
Step 1: Turn on your heart rate monitor
Make sure the monitor is active. Chest strap monitors usually turn on automatically when worn.
If the device has a power button, turn it on before trying to connect.
Step 2: Remove the device from your phone’s Bluetooth settings
Open your phone Bluetooth settings.
Find your heart rate monitor in the device list.
Tap Forget Device or Unpair.
| Info Tip: Heart rate monitors should be paired inside FITIV, not directly through your phone's Bluetooth settings. |
Step 3: Connect the monitor inside FITIV Pulse
Open FITIV Pulse.
Go to the Workouts tab.
Tap Discover Devices.
Select your heart rate monitor from the list.
Start a workout to confirm that heart rate data is being received.
Why is my chest strap showing no heart rate?
Chest strap sensors need moisture to read heart rate correctly. Dry electrodes can prevent the device from detecting your pulse.
Fix this problem
Slightly moisten the electrodes on the strap
Wear the strap snugly against your chest
Start the workout again
| Tip: Moisture improves the electrical signal between the sensor and your skin. |
What should I do if my Heart Rate monitor is not detected?
Some Polar monitors may fail to appear if they are already connected to another device.
Try these steps:
Open Bluetooth settings on your phone.
Remove the Polar device from the list.
Restart the FITIV Pulse app.
Pair the monitor again using Discover Devices inside FITIV.
| Error Tip: If the monitor is connected to another app or device, FITIV will not be able to detect it. |
Which heart rate monitors work with FITIV Pulse?
FITIV Pulse works with most Bluetooth Low Energy (BLE) heart rate monitors. This includes many popular chest straps and Bluetooth sensors.
Examples include:
Polar heart rate monitors
Wahoo heart rate monitors
Garmin heart rate straps
Scosche optical sensors
Garmin watches with heart rate broadcasting.
Can Garmin watches work as heart rate monitors?
Some Garmin watches can also send heart rate data to FITIV by using heart rate broadcasting. When this feature is enabled, the watch acts like a Bluetooth heart rate sensor.
Warning Tip: Not all Garmin watches support heart rate broadcasting. Check your Garmin device manual or support site to confirm if your model supports this feature.
Why does my device connect but show no heart rate?
This can happen if:
The chest strap electrodes are dry
The battery is low
The device is connected to another app
Bluetooth signal is interrupted
Restart the monitor and reconnect it through FITIV to restore the signal.
Frequently asked questions
Can I connect my Garmin watch as a heart rate monitor?
Some Garmin watches support heart rate broadcasting. When this feature is enabled, the watch can act like a Bluetooth heart rate sensor.
Do Fitbit watches work as heart rate monitors in FITIV?
Most Fitbit devices cannot broadcast Bluetooth heart rate data to other apps, so they usually cannot be used as live heart rate sensors.
With these simple steps and troubleshooting tips, you can seamlessly integrate your Bluetooth heart rate monitor with FITIV Pulse. Enjoy a more comprehensive and accurate fitness tracking experience as you conquer your fitness goals. Happy workouts!
- The FITIV Support Team