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Guide: Connecting Your Fitbit Air Band to FITIV Pulse

Updated

This guide will show you how easy it is to connect your Fitbit Air band to FITIV Pulse, unlocking a wealth of workout insights effortlessly.

To ensure a stable connection, please follow these steps carefully. Your Fitbit Air connects to FITIV Pulse through Google Health on your iPhone.

Coach Tip: Before you begin

  • Make sure your Fitbit Air is fully charged and worn on your wrist or forearm.
  • If the band was previously connected to another app or device, disconnect it there first.

Step-by-Step Connection Guide

Step 1: Configure Google Health

  • Open Google Health on your iPhone.
  • Tap the device icon in the top left corner.
  • Tap your Fitbit Air device.
  • Scroll down to Share heart rate.
  • Toggle on Always visible.

Step 2: Open FITIV Pulse

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  • Launch the FITIV Pulse app on your iPhone.
  • Tap on the Workouts tab at the bottom of the app.
  • Locate the Tracking Device / Device Manager section.
  • Tap Discover Devices (or Discover and Manage Sensors, depending on your app version).
  • Select your Fitbit Air when it appears in the list.
  • Once paired, select the Fitbit Air as your main tracking device.
  • Start a workout to confirm that heart rate data is being received correctly.

⚠️ Alert Tip:

  • Do not pair the Fitbit Air through your iPhone Bluetooth settings for regular use inside FITIV Pulse
  • The Always visible toggle in Google Health must be on before FITIV can detect your band
  • If heart rate data does not appear, repeat the steps above to ensure a clean pairing

Pro Tips for a Smooth Connection

To ensure a smooth connection, consider these tips:

  • Proper Wear. Follow Fitbit's guidelines for wearing the Air band. Make sure it is snugly secured on your wrist or forearm for accurate readings.
  • Avoid Device Confusion. If your Fitbit Air is connected to another app or device, FITIV may not detect it. Turn off Bluetooth on nearby devices that may have previously paired with the band.
  • Close Unused Apps. Clear the way for your Fitbit Air by closing unnecessary apps running in the background before starting your workout.
  • Check Google Health Permissions. If the Fitbit Air is not sharing heart rate data, open Google Health, navigate to your Fitbit Air device settings, and confirm the Always visible toggle is on.

And there you have it: a step-by-step guide to connecting your Fitbit Air band to FITIV Pulse. With this setup, you can track your workouts with precision, backed by real heart rate data and valuable insights. Happy workouts!

FITIV writes workout data to Apple Health after each session. The source of the heart rate signal does not affect how FITIV syncs with Apple Health.

 - The FITIV Support Team

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