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Troubleshooting: AirPods Pro 3 Heart Rate Not Showing in FITIV Pulse

Updated

Problem Overview: I want to use my AirPods Pro 3 to track my workouts with FITIV, but I’m not able to connect or select them in the app as a tracking device

Solution: Enable AirPods Pro 3 Heart Rate and Connect to FITIV

  • Step 1: Wear and Connect Your AirPods Pro 3
    • Put both AirPods in your ears.
    • Confirm they are connected to your iPhone via Bluetooth.
  • Step 2: Turn on Heart Rate Tracking in iOS
    • Open the Settings app on your iPhone.
    • Tap your AirPods Pro 3 at the top.
    • Scroll down and toggle Heart Rate ON. This allows your AirPods to act like a heart rate monitor and share data with FITIV Pulse.
  • Step 3: Select AirPods as a Sensor in FITIV Pulse
    • Open the FITIV Pulse app.
    • Go to the Workout tab.
    • Tap Device Selector > Discover & Manage Sensors.
    • Choose AirPods Pro 3 from the list.

Coach Tip: You’ll only need to do this once. FITIV will remember your AirPods for future workouts.

  • Step 4: Start a Workout to Confirm
    • Begin a workout session in FITIV.
    • Your heart rate should appear and update live in your zone screen.

Success Tip: If everything is set up correctly, you’ll see your heart rate zones in color instead of the grey “Not in Zone” screen.

- The FITIV Support Team

 

 

 

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